Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, date of birth, gender, and location. We also collect your profile video, which is recorded live on camera. We collect usage data including Spark Sessions, matches, and messages.

2. How We Use Your Information

We use your information to provide and improve the FaceMeet service, match you with compatible users, process payments, send important notifications, and ensure the safety and security of our platform. We never sell your personal data to third parties.

3. Video Profiles

Your video profile is visible to other FaceMeet users for the purpose of facilitating connections. Videos may be processed for profile-video moderation, automated sampled-frame checks where configured, and manual admin review when needed to enforce our Community Guidelines and Content Policy. Videos are stored securely and are never shared outside the FaceMeet platform without your explicit consent. You may delete your video at any time from your profile settings.

4. Data Storage and Security

Your data is stored on secure servers provided by Supabase. We use industry-standard encryption for data in transit and at rest. Video calls are facilitated through Daily.co and are not recorded or stored by FaceMeet. Payments are processed securely through Stripe.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data including your video profile and messages will be permanently deleted within 30 days. Some data may be retained longer where required by law.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data or withdraw consent for certain uses. To exercise these rights, contact us at hello@facemeet.app.

7. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though some features may not function properly.

8. Children's Privacy

FaceMeet is intended for users aged 18 and older. We do not knowingly collect information from minors. If we become aware that a minor has created an account, we will immediately delete their data and terminate their account.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of FaceMeet after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@facemeet.app

Related policies: Community Guidelines, Content Policy, Moderation Policy, Refund Policy, and Payment Terms.